Welcome to Videofied Technical Support Portal
This web portal is dedicated to Videofied alarm systems installers
By registering, you will be able to browse through the knowledgebase and download installer technical documentation.
Please feel free to share your questions with our technical support team using our chat or by submitting a support ticket.


Dear partners,

This RSI Kayako system is no longer used for Technical support requests for EMEA .

Our support team are now using another tool and  the following RESIDEO email address : RFProducts@resideo.com 

If you have question or issues with your Videofied system, please address an email to RFProducts@resideo.com with all necessary details.

Thank you for your understanding.

We remain at your disposal thru our new support channel.

RESIDEO EMEA Pro Security Technical Support Team