Welcome to Videofied Technical Support Portal
This web portal is dedicated to Videofied alarm systems installers
By registering, you will be able to browse through the knowledgebase and download installer technical documentation.
Please feel free to share your questions with our technical support team using our chat or by submitting a support ticket.

/!\ IMPORTANT /!\ URL Change for Videofied Support
Posted by Johan HACOT on 15 November 2021 02:59 PM

Dear installers and partners,

We are changing the URL for the Videofied Support Portal. From the 28th of January  the support portal will be accessible at :


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Spectre & Meltdown Information
Posted by Guillaume Soquet on 25 January 2018 03:27 PM
Dear Valued Partner,

Honeywell takes the security of our customers and products seriously. As a leading global technology company, some of our products incorporate CPU technology, and could be affected by recently released Spectre / Meltdown exploits. Upon learning about this CPU issue, we began a company-wide product review to determine which of our devices are affected, and what corrective actions are necessary.
We are committed to communicating with customers as quickly as
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