Welcome to Videofied Technical Support Portal
This web portal is dedicated to Videofied alarm systems installers
By registering, you will be able to browse through the knowledgebase and download installer technical documentation.
Please feel free to share your questions with our technical support team using our chat or by submitting a support ticket.

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Latest Updates

Dear Valued Partner,

Honeywell takes the security of our customers and products seriously. As a leading global technology company, some of our products incorporate CPU technology, and could be affected by recently released Spectre / Meltdown exploits. Upon learning about this CPU issue, we began a company-wide product review to determine which of our devices are affected, and what corrective actions are necessary.
We are committed to communicating with customers as quickly as
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Dear installers and partners,

We are changing the URL for the Videofied Support Portal. From the 7th of December the support portal will be accessible at :

videofied.kayako.com

Your account or the content of the portal will not change with that update.

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Chers installateurs et partenaires,

Nous changeons l'adresse web du portail support Videofied. A partir du 7 Décembre le portail support
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Spectre & Meltdown Information




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